Keepsake jewelry made with breast milk, ashes, hair, flowers & more.

Policies & Care Info

Keepsake Policies & Care Info

🚚 Shipping

Once your keepsake is complete, I typically ship within 2–4 business days, depending on my post office schedule. I batch shipments and usually visit the post office once or twice a week.
You’ll receive tracking details as soon as your package is shipped.

Local drop-off/pickup is available in the Fredericton, NB area by appointment.

🔁 Returns & Refunds

Due to the personalized nature of each keepsake, returns and refunds are not offered once your order has been started.

💍 Damaged or Defective Jewelry

If your keepsake arrives damaged or there is a defect with the jewelry setting (such as a loose stone, broken band, or faulty clasp), please reach out within 7 days of delivery. I will repair or replace any setting-related defects.

If the resin stone becomes damaged over time due to improper care, I'm happy to offer a repair or replacement of the resin portion for a small fee, where possible.

🧵 Handmade Variation

Each piece is handmade and may include small variations such as bubbles, soft edges, or subtle mold lines in the resin. These are not considered flaws — they are part of what makes each keepsake one of a kind.
These natural variations are cosmetic only and do not affect the quality, strength, or longevity of your keepsake.

🐻 Memory Bears & Repairs

Most Memory Bears are designed as keepsakes and are not intended as toys, especially for young children or pets. However, I do recommend the Cuddle Bear for children — it has embroidered eyes, a soft felt nose, and reinforced stitching for extra durability.

If a bear becomes damaged — for example, if a pet chews off an eye or a seam comes apart — I’m happy to offer a repair service for a small fee, where possible. Just send me a message and we’ll figure it out together.

🧼 Care Responsibility

It’s important to follow the care instructions provided to help your keepsake last. Resin and metal settings are delicate and should be treated gently.

Note about Gold Vermeil:
Gold vermeil is a beautiful option, but like all plated finishes, it may fade over time — especially with frequent wear or exposure to water, sweat, or chemicals. This is considered normal wear and is not covered for replacement.
When fading does occur, it naturally reveals the sterling silver base underneath — it will not turn your finger green. Following the care instructions will help extend the life of your jewelry’s finish.

You can read my full care guide here:
Jewelry Care Instructions

🤍 Privacy & Sent-In Materials

All clothing and inclusions are treated with care and respect. Any unused ashes or materials will be returned. For clothing, I’ll always check with you when your keepsake is ready to see if you'd like the remaining fabric returned — if not, I’ll responsibly dispose of it on your behalf.

Your personal information will only be used to process your order and will never be shared.

📩 Questions?

If you have questions or concerns at any point, feel free to contact me through the website or by messaging my Facebook page.

Kind Words From My Customers ⭐⭐⭐⭐⭐

  • ⭐⭐⭐⭐⭐

    Absolutely recommend Julie for any breastmilk jewelry items! Absolutely stunning work and so sweet with communication on getting the process started! In love with my ring.

    - Megan

  • ⭐⭐⭐⭐⭐

    Julie did an amazing job with my necklace that will be a forever keepsake for my two babies and my breastfeeding journey with them. Thank you for making such a beautiful piece to cherish the journey of being a mamaI highly recommend Julie for all your keepsake needs! She has wonderful customer service, friendly communication ,was very easy to work with and has a strong ability to create a perfect piece for your vision...thank you again Julie!!

    - Mariah

  • ⭐⭐⭐⭐⭐

    I started researching for a local artist who could design a breastmilk jewelry piece so I was so excited when I found Julie! Her work speaks for itself - it is crafted with love, with attention to detail and made into a beautiful long lasting piece of jewelry. I now have a reminder everytime I look at my wrist of my beautiful rainbow boy and our breastfeeding journey together. Thank you Julie!

    - Megan

  • ⭐⭐⭐⭐⭐

    My partner had a breast milk pendant necklace made by Julie for my birthday. I wear it every single day, it is so beautiful and is a constant reminder of the journey of being a first time mom. I couldn’t be happier with it and so glad my partner found Julie!

    - Danielle

  • ⭐⭐⭐⭐⭐

    Shortly after my beloved Goldendoodle, Penny, passed away after blessing me with 12 1/2 years of unconditional love, I stumbled upon Keepsakes by Julie’s Facebook page. Her jewelry is beautiful and not at all “tacky” like some company’s keepsake pieces. I immediately knew I had to get a ring made. I ordered the silver twisted ring with resin stone in “pearl”. It turned out exactly as pictured on her page! I received it quickly and am so happy with the quality. Communicating with Julie was always quick and easy. I could just feel that she puts a lot of care into what she does. I would most definitely recommend her business for any keepsake items you may want. The leftover ashes were returned to me and I feel very confident that my Girl’s ashes were handled with TLC.

    - Kelly

  • ⭐⭐⭐⭐⭐

    I recently lost my guide dog, and knew i had to have something special to remember her by! I can't thank Julie enough for her kindness and answers to my MANY questions trying to pick the perfect piece! The necklace I received couldn't have been more perfect to honor my special girl! Thank you Julie!

    - Jennifer

  • ⭐⭐⭐⭐⭐

    Julie did an amazing job with my breastfeeding ring. A journey I will forever cherish.

    - Meagan

  • ⭐⭐⭐⭐⭐

    I had 3 rings made before Christmas as gifts and I can’t say enough good from my experience interacting with Julie and the rings are stunning! I have 3 very happy children many tears were shed but what an amazing thing to be able to carry your loved one forever!All reactions:1Keepsakes by Julie - Memory Bears & Jewelry

  • ⭐⭐⭐⭐⭐

    I lost my husband suddenly 12 weeks ago . I seen Julie’s beautiful work through social media and knew at some point I needed something made . I had a Halo ring made from his ashes along with some treasures made from his clothing . Everything was wonderfully and beautifully made with style and grace . I highly recommend Julie to handling your keepsakes.

    - Kelly

  • ⭐⭐⭐⭐⭐

    100% recommend getting your keepsakes done by Julie! She was such a pleasure to deal with and is absolutely amazing! I'm such in awe of my breastmilk ring! It's the perfect memory for a mother's breastfeeding journey! 1000% worth it! Absolutely love my ring!.

    - Karine

  • ⭐⭐⭐⭐⭐

    I am so happy with my beautiful breastmilk ring! It has breastmilk, pieces of my daughters umbilical cord, her birthstone crystals and some opal flakes to give it that shimmer! Julie was a joy to work with, answering any questions I had along the way and making the process so easy. Service was very fast and efficient, and I felt well appreciated as a customer. I will definitely be ordering again in the future. If you’re thinking about ordering, it’s so worth! Highly recommend.

    - Chelsea